Effective Date: Sept 4, 2024
Introduction
At Vitality Duct & Vent Cleaning, we value your privacy and are committed to protecting your personal information. This California Consumer Privacy Act (CCPA) Notice outlines your rights under the CCPA and explains how we collect, use, and share your information.
1. Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, address, email address, phone number, and other contact information.
- Commercial Information: Records of services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
- Internet or Other Electronic Network Activity: Browsing history, search history, and information regarding your interaction with our website or advertisements.
- Geolocation Data: Physical location or movements.
- Professional or Employment-Related Information: Current or past job history in connection with moving services.
- Inferences: Information drawn from the above categories to create a profile reflecting your preferences or characteristics.
2. How We Use Your Information
We use the personal information we collect for the following business or commercial purposes:
- To provide and deliver the services you request.
- To process your transactions and payments.
- To improve our services, including website functionality and customer support.
- To send you promotional materials or offers related to our services.
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We may share your personal information with the following categories of third parties:
- Service Providers: Companies that provide services to us, such as payment processing, customer support, marketing, and website hosting.
- Third-Party Advertisers: Partners who assist with delivering advertisements tailored to your interests.
- Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of our company, our customers, or others.
4. Your Rights Under the CCPA
If you are a California resident, you have the following rights under the CCPA:
- Right to Know: You have the right to request that we disclose the personal information we have collected, used, and shared about you over the past 12 months.
- Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information, but if that changes, you will be notified, and given an option to opt-out.
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
5. How to Exercise Your Rights
To exercise any of your rights under the CCPA, please contact us using the following method:
- Email: vitality.vents@gmail.com
When you make a request, we may ask for additional information to verify your identity and ensure your request is handled securely.
6. Changes to This Notice
We may update this CCPA Notice from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this notice periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this CCPA Notice or our privacy practices, please contact us at: