Privacy Policy

Effective as of Sept 4, 2024.

At Vitality Duct & Vent Cleaning, we understand the importance of privacy and take it seriously. This Privacy Policy outlines the types of information we collect from you and how we use and protect it, specifically for California residents. By visiting our website or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information from you in several ways when you use our services or visit our website. This information may include:

  • Personal Information: This includes information such as your name, email address, postal address, phone number, and other contact information.
  • Demographic Information: This may include information such as your age, gender, and location.
  • Treatment Information: This may include information about the treatments you have received at our salon and your personal preferences and needs.
  • Payment Information: This includes information related to your payment method, such as your credit card number, expiration date, and security code.
  • Technical Information: This includes information about your device and browser, such as your IP address, browser type, and operating system.

Your California Privacy Rights

As a California resident, you have the right to request information about our sharing of your personal information with third parties for their direct marketing purposes. To make a request, please contact us at [insert contact information].

We do not sell your personal information as defined under California law.

How We Use Your Information

We use the information we collect from you for the following purposes:

  • To provide you with the services you request and to communicate with you about those services.
  • To process payments for the services you receive.
  • To send you marketing and promotional materials about our services and offers.
  • To improve our website and services and to better understand our customers’ needs and preferences.
  • To comply with legal requirements and to protect our rights and the rights of others.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:

  • To our service providers who assist us in providing the services you request.
  • To comply with legal requirements, such as a subpoena or court order.
  • To protect the rights and safety of Vitality Duct & Vent Cleaning and our customers.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies

We use cookies on our website to improve your experience and to gather information about how our website is used. A cookie is a small text file that is stored on your device when you visit a website. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will notify you of any material changes by posting the revised policy on our website and updating the “Effective Date” at the top of this page.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at vitality.vents@gmail.com.

This Privacy Policy was last updated on Sept 4th, 2024.