Effective Date: Sept 4, 2024
Welcome to Vitality Duct & Vent Cleaning ("Vitality," "we," "us," or "our"). By accessing or using our services, website, and any related content, you agree to comply with and be bound by the following terms and conditions.
1. Services
Vitality provides duct and vent cleaning services. By engaging in our services, you agree to provide accurate information about your property to facilitate proper cleaning services. We reserve the right to refuse or discontinue service if necessary.
2. Booking and Appointments
- All service appointments must be scheduled in advance.
- We will do our best to accommodate your preferred time, but appointments are subject to availability.
- If you need to reschedule or cancel an appointment, please notify us at least 24 hours in advance to avoid a cancellation fee.
3. Pricing and Payment
- Pricing for our services will be disclosed at the time of booking. All prices are subject to change without notice, but we will honor pricing quoted for booked appointments.
- Payment is due upon completion of the service unless otherwise agreed upon.
- We accept various forms of payment, including credit cards, debit cards, and other payment methods as specified on our website.
4. Satisfaction Guarantee
- We strive to provide high-quality cleaning services. If you are not satisfied with the results, please notify us within 48 hours of the service, and we will make reasonable efforts to rectify the issue.
5. Limitations of Liability
- While we aim to provide safe and effective services, Vitality is not responsible for any incidental or consequential damages that may arise during or after the cleaning process, including but not limited to property damage, equipment failure, or health concerns.
- Our services do not guarantee the complete removal of all contaminants or allergens from your ducts or vents.
6. User Conduct
- You agree not to misuse our services or website in any way, including but not limited to attempting to disrupt the service, using false information, or engaging in any unlawful activity.
7. Privacy Policy
- Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and safeguard your personal data.
8. Changes to Terms
- We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our services or website constitutes your acceptance of the modified terms.
9. Termination
- We may terminate or suspend your access to our services for any reason, including violation of these terms or failure to pay for services rendered.
10. Governing Law
- These Terms of Service are governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions.
11. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Phone: (818) 906-4045
Email: vitality.vents@gmail.com
